We are passionate and committed team members of your community who are thriving to serve your loved ones the way you want us to support and empower you to live your best life.
At Excellent Care, we will be working with you to unleash additional value and meaning into your life for your independence. Our staffs are passionate about their roles and provide quality and professional support to meet the specific needs of our participants. We provide various range of services that responds the individual needs of our participants.
We listen honestly, act with integrity and serve with respect. Our support workers are available to serve you 24 hours a day. We respond our clients’ concerns on timely manner and take action proactively. We encourage our clients to speak up for themself and uphold our standards to meet their service expectations. We aim to improve our services by carrying out reviews and evaluating our services through regular reviews and feedback.
We believe in the uniqueness of differently able individuals. For us, our client's satisfaction is paramount. We facilitate our clients to make an informed decision about their plan by providing adequate information.
Hence, we involve our participants and family members in the planning process so that their needs and goals are addressed and achieved accordingly with the delivery of timely, responsive and proactive service.
our support workers and Registered Nurses are fully qualified and industry experienced. They speak the language of kindness, are emphatic, passionate, friendly and committed to enriching the lives of vulnerable individuals in our community. Our staffs have broad range of skills and knowledge to match participant’s needs.
We believe the uniqueness of an individual’s and entire excellent care team goes above and beyond to make your experience with us enjoyable, worthwhile, and rewarding. We promote the culture of continuous learning and seeking ways to improve our services that can bit your expectations.
We understand how important it is to take some time to care for yourself while you continue to take care of your loved one.
