EXCELLENT CARE PTY LTD believes in continuous improvement and is happy to listen from our stakeholders for better services and clients satisfaction.

EXCELLENT CARE PTY LTD creates a supportive and respectful culture that supports the workers, stakeholders and participants to be open to make complaints, feedback and report any issues promptly.

You can complain and feedback to us about your services and support when your service needs are not fulfilled. We strongly encourage our participants/staff members to let us know when things are not working for you and making you unhappy, If things are not done the right way or you have been treated badly, we encourage you to contact us either via email or phone or submit the form provided in this page.

EXCELLENT CARE PTY LTD is committed to handling all complaints and feedback until it is resolved. The information related to the complaints and feedback will be dealt with confidentially We protect any personal information people give us – we keep your information private.

If you have any feedback/complaints Please fill out the form below / call us or email us.